Jo-Ann Fabric and Craft Store is nation's one of the best largest specialty retailer of fabrics and crafts as it offers thousand of products for creative enthusiast. Jo-Ann retail store features a variety of competitively priced merchandise used in sewing, crafting, and home decorating projects which includes fabrics, notions, crafts, frames, paper crafting material, artificial floral, home accents, and home decor merchandise. Joann.com mission is to spark the creativity that lives in every person and vision is to be best fabric and retail brand for its customers, Team- members, communities and investors. Joann.com provides various products to its customers that are as follows:-
Joann.com started its business in the year 1943 and its corporate management team includes following members:
- Darrell Webb, Chairman of the Board
- Travis Smith, Chief Executive Officer and President
- Kenneth Haverkost, Executive Vice President, Store Operations
- James Kerr, Executive Vice President and Chief Financial Officer.
As of January 29, 2011, Joann.com operates 751 stores (516 small-format stores and 235 larger-format stores) in 48 states. They generate average net sales per store of approximately $4.8 million in fiscal 2011. Its alternate business names are Jo-Ann Fabric and Craft Stores, Jo-Ann Fabrics and Crafts, Jo-Ann Stores, and Joann.com. Joann company office is located at following address:-
5555 Darrow Rd, Hudson, OH 44236.
"Is this the actual survey for Joann's drawing to win $50 in gift cards? I looked everywhere and hope this is the site! The lady that helped me today, Beth was very informative in helping me get fabric and lead me in the right direction on how to make a no sew throw blanket. If I didn't know about the coupon, then I would've paid 40% more and she gave it to me to take to the checkout. I was very pleased with JoAnn Fabrics in Findlay!"
"I love joann fabrics and will only shop there "
"Great store! Wish there was one closer to 29910"
Joann.com has been assigned A+ rating, as according to Better Business Bureau (BBB) it has sufficient background information on this business. Joann.com is not a BBB Accredited business as it does not meets the standard of the organization needed for the purpose of accreditation which includes a commitment to make a good faith effort to resolve any consumer complaints
Following are the factors that raised Jo-Ann Fabric and Crafts Store rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 164 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB ha sufficient background information on this business.
Jo-Ann stores have won the top honor in the Best Collaborative Practice category at the World Trade Group's 2011 Supply Chain Distinction Awards competition at North America in the year 2011. For further details customer can refer to the following link - http://www.bbb.org/akron/business-reviews/fabric-shops/jo-ann-stores-in-hudson-oh-6000746
Joann.com being nation's one of the best largest specialty retailer in fabrics and crafts offers fabrics, crafts, sewing notions, patterns, crafts components, and related projects. Joann.com has a three-month global Alexa traffic rank of 5,610. The site is located in the US. Joann.com has attained a traffic rank of 991 in the US, where according to a rough estimate 91% of its audience is located. this site has been online since 1997. For further details regarding the ranks attained by this site customers can visit the following link provided - http://www.alexa.com/siteinfo/joann.com.
Joann.com has 2,677,667 unique visitors and is ranked 702 according to compete.com. For further details customer can refer to following link - http://siteanalytics.compete.com/joann.com/
The presence of Joann.com is found on two popular social networking websites namely Facebook and Twitter. On Facebook it has 381,161 followers and its link to the Facebook page is, http://www.facebook.com/JoAnn. Also, on Twitter it has 28,620 followers and its link to the Twitter page is, http://twitter.com/JoAnn_Stores. Joann.com operates its own blog which help Jo-Ann stores to know about its customers and their perspectives about the products and services offered by Joann.com and for further details customer can visit to following link - http://joannfabricandcraftstores.blogspot.in/.
Joann.com enables its customers to enjoy the benefit of secure shopping as the website of the company is SSL secured with 256-bit encryption. The connection uses TLS 1.0. The connection is encrypted using AES_256_CBC, with SHA1 for message authentication and RSA as the key exchange mechanism. Also, the identity of the website is verified by GlobalSign Extended Validation CA - G2.
According to Google Page Diagnostics Test, out of 108 pages we tested on the site over the past 90 days, 0 page(s) resulted in malicious software being downloaded and installed without user consent. The last time visited this site was on 15/09/2012, and therefore, no suspicious content was found on this site within the past 90 days and for further more details following link is provided- http://www.google.com/safebrowsing/diagnostic?site=joann.com
The prices of the products offered by Joann.com are as follows:
- Nursery Fabric ( Jungle Babies Patch) - $5.59
- Nursery Fabric ( Jungle Babies Toss Flannel) - $4.89
- Nursery Fabric (Sweet Owl) - $5.59
Sewing and Quilt
- Home Hobby Table - $89.99
- 36x59 Cutting Mat - $41.99
- Cricut Mini - $119.99
- Flower Soft Sprinkles - $4.19
- Winsor and Newton Stretched Canvas - $6.99
- Winsor and Newton Deep Edge Stretched Canvas - $8.99
- Spider Lace Tablecloth - $11.99
- Bat Lace Tablecloth - $11.99
- Crashing Witch (small) - $14.99
Joann.com goal is to deliver your purchase in the quickest and the most economical way possible and for this it uses variety of carriers and methods to ship your order as efficiently as possible. Following are the methods of shipping adopted by Joann.com:
- Standard shipping for orders with delivery addresses in the United States, APO/FPO, and US Territories are sent via FedEx Smartpost.
- Standard shipping for orders with delivery addresses in Canada are sent via DHL Global Mail.
- Express and Express Plus orders are delivered using FedEx.
- Gift Cards and Home Decor Watches are sent via U.S. Postal Service.
Most of its orders are processed within 2-3 business days and Joann.com does not ship on weekends or holidays. Also, a ship confirmation will arrive via e-mail once your order is in transit with a tracking number. Also, due to excessive weight and size some of our orders are subject to a per item handling charge.
Joann.com accepts payment through debit and credit card like Visa, Master Card, Discover, and American Express. Joann.com will add an authorization for funds to your payment method for the total amount or your purchase and the order ships, the charge will appear on your payment method. All the prices will be displayed and charged in U.S. dollars, USD. Joann.com does not offer a layaway plan. Also, failure to submit valid credit card payment will result in refusal to perform requested service.
Joann.com ensures that its customers are satisfied with their purchase but still if the product falls short on the expectation of its customers then it offers full refund in the original payment method, as a merchandise exchange, or on a merchandise return card. Cash refunds may not be available for amount over $100. Also, refunds will be in form of a merchandise return card, merchandise exchange, or corporate-issued check and valid photo identification will be required.
Following are the items that are not eligible for return-
- Purchases initiated on Joann.com.
- Clearance/discontinued and holiday/seasonal merchandise.
- Any item that is not in sellable condition.
- Fabric Remnants.
- Duplicate Returns.
- Opened software, including Cricut cartridges, Cds, and DVDs.
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